If you’re unable to enroll in a health plan or your coverage has been canceled, don’t worry! Quality, low-cost coverage is just around the corner. We prioritize informing people about these options and assisting them in transitioning to their new coverage plan.

Providing a smooth transition

We’ve taken the following steps to help you:

• You now have more time to sign up and pay your premiums.
• We have improved the user’s shopping experience on InsuranceShopping.com.
• PCIP beneficiaries can continue their coverage until January 2022.

We are also working with health insurance companies to ensure that consumers who have canceled plans do not have a gap in coverage beginning January 1. Check the following resources if your insurance policy has been canceled.

Resources for users with canceled plans

Here’s what you should know if you or someone you know received a letter of cancellation:

• You can contact +1 855-913-1570, a new hotline dedicated to consumers with canceled policies. A representative will assist you in locating coverage that will begin in 2022. They can explain the coverage options available for renewing or replacing a canceled plan. You can call us from Monday through Friday, 9 a.m. to 7 p.m. EST, and Saturday and Sunday, 9 a.m. to 5 p.m. EST.
• If the Marketplace plans are unaffordable for you, you may be eligible for a “hardship” exemption, which allows you to purchase catastrophic coverage.
• To obtain this coverage, fill out a hardship exemption form and mention that your plan has been canceled and that you think the Marketplace plans in your region are unaffordable.
• You must then submit this form, along with a copy of your plan cancellation notice, to a local insurance company that provides catastrophic coverage and apply directly with them. You can contact the hotline if you have any questions about this option.

We are consistently working to ensure that anyone who wants coverage starting January 1 can get it. Also, don’t forget that you have time until December 15 to sign up for health coverage beginning in 2023.

Coverage is only a phone call, a click, or a conversation away. We are inviting citizens who don’t have employer-sponsored health insurance to learn about their new coverage options in the marketplace health insurance at online government portals.

Remember to pay your insurance premiums to your provider by December 31, or by any later date specified by your insurer, to get coverage beginning on January 1, 2023.